Returns & Exchanges

At Wekome India, we stand by the quality of our premium electronics and offer a seamless 7-day return policy for any manufacturing defects or transit damage. We are committed to ensuring your tech experience is flawless from the moment you unbox your purchase.

Return Process

• 1.
  Initiate Request

  Log in to your Wekome India account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.

• 2.
  Verification and Approval

  Upload high-quality images or a short video demonstrating the technical fault or damage for our quality assurance team to review and approve.

• 3.
  Secure Packaging

  Once approved, pack the electronic device in its original brand packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 4.
  Pickup and Refund

  Our logistics partner will collect the package from your doorstep, and your refund or exchange will be processed within 5-7 business days after inspection.